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A Simple Sales Secret: Win by making people feel important

Oct 5, 2016 | Motivation

People don’t care about you, they care about themselves. So the starting point should be about making them feel IMPORTANT. This is still one of the simplest, cheapest and easiest ways to attract, retain and grow your customer base.

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Testimonials

Just a note to say thanks again for your presentation of last Thursday, it was GREAT and the feedback from the field has been unbelievable, positive with a theme of “let’s do this” and a real call to action.

Regional Head Liberty

Well done on a great presentation. You managed, in a half a day, to deliver more intuitive sales advice than I have had in many days of ‘training’.  I appreciated most that it was authentic and in touch with real life (for real people)… so I took more than just a few things out of it, but most of all feel challenged not to be dictated by company targets in setting goals and in building my own brand.

Business Manager Nedbank

The insightful manner in which Mark presented made it tangible for the audience and his passion left everyone enthused.  I truly recommend Mark Keating for any team wanting to ignite the spark of becoming truly customer centric via the use of current tools while gaining insights to future trends.

Business Unit Manager Old Mutual

Mark’s content was spot on with real world information and ideas that our team could take and use immediately for increased success in their departments.

National Fleet Sales Manager General Motors

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